Policies/Offerings

Deposit & Payment

  • A deposit of half the fee is required to hold a date.
  • 100% of remaining balance is due the day of the show.

Cancellation Policy

  • Cancellations 24 hours or less requires 100% payment.
  • More than 24 hours’ notice of cancellation will result in the loss of the initial deposit.
  • If cancelled with more than 72 hours’ notice, and no other jobs were lost due to the booking, you may be entitled to the full refund of the deposit.

Offerings

Videos 

Unicodia records with multiple cameras, and provides link to a fully edited recording as an MP4 file to clients.  Clients then download (a.k.a. save) the file that is associated with the link to their computer or online storage space.  The client may opt to upload to a streaming service, e.g., YouTube or Facebook.  Raw files are not generally delivered.  (Inquire about fees associated with delivering raw files via email.  This is generally only done by production companies because the fee is higher than what most individual would be willing to pay.  Most will use the .mp4 of the edited show, which is simpler to share, and smaller file size to archive for individuals.  The .mp4 is what is what Unicodia delivers as part of the basic video service.)

Popular optional video services include:

  • Individual videos of a short piece of the show video (Per video pricing)
  • Sizzle reel (Price varies depending on amount of work required.)

Photos

Photos contain a logo and the cost associated depends on the usage. 

Some photos can be shared on my social media accounts, and there is no cost to share from my account.  I reserve the right to share or remove images .  Not all images will be shared on my social media, and I will ask if the client is ok with the images being shared before doing so.  If you desire to use the files outside of my social media, there is an agreed upon fee before you can legally share them.  Two types of images can be provided, and each has a different logo and different fee.

The two types of images are a Screenshot and a High Quality Image.


Definitions

Client: A client is someone who has hired Unicodia to perform video, video editing, or photographic service.

Link: A link refers to a web link, usually from Dropbox.com, that is delivered to a client for the purpose of downloading the file for the client’s use.

File: A file is a finished product, usually video with audio, that is delivered electronically through a link.

Streaming service: A streaming service, e.g., YouTube or Facebook, allows clients to upload files to share out to others, or for their own personal web based viewing.

Archive: Unicodia’s archive is Dropbox pro with one year deletion protection, external hard drives, and computer hard drives.

  • All links are temporary, and will remain online for at least two weeks. The person receiving a link from Unicodia should download the file for their personal archive as soon as possible.
  • Extensions on expiration dates of links can be requested, and are generally granted for about one month.
  • Files are not kept in perpetuity, and may be deleted from Unicodia’s archive after one year.
  • The one year period is a courtesy, not a given
  • Unicodia reserves the right to charge for recovering files from the archives, but will not charge for recovery of files if they are available from Dropbox deletion protection

Raw Files: Raw files are those files that come from the camera.  The files that are delivered are edited for the best quality, and best size for use in social media and for high quality viewing on a computer.  These are generally High Definition MP4s for video, or High Quality Jpg or Screenshots for photos.

High Definition MP4: A video quality of at least 1920×1080 which is the preferred option for smaller file sizes and high quality.

High Quality Jpg: Taken from a 30-45 megapixel camera.  Edited to size specs requested.

Screenshot: A lower quality image exported from the actual video of the show.  Edited to specs requested.